Terms of service
Effective Date: 2025-01-11
1. Overview
This website is operated by SillyStroke. Throughout the site, the terms “we,” “us,” and “our” refer to SillyStroke. SillyStroke offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Our store is hosted on Shopify Inc., providing us with the e-commerce platform to sell our products and services to you.
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2. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country, or that you are the age of majority and have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction, including but not limited to copyright laws.
Transmission of any destructive code, worms, or viruses is prohibited. A breach of any of the Terms will result in immediate termination of your access to our services.
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3. Products and Services
All our posters are printed on demand through our partner Gelato. Since each product is made to order, minor variations in color or design may occur.
Right of Withdrawal:
According to the Swedish Distance and Off-Premises Contracts Act (2005:59) and the EU Consumer Rights Directive, the right of withdrawal does not apply to custom-made products. For standard products, you have the right to withdraw from your purchase within 14 days after receiving your order.
Return Shipping:
If you choose to withdraw from your purchase, you are responsible for covering the return shipping costs. Products must be returned in their original condition and packaging. SillyStroke covers the return shipping cost only for damaged or defective products.
Damaged or Defective Items:
If you receive a damaged or defective product, contact us within 14 days of delivery at hello@sillystroke.com with your order number and clear photos of the issue. We will replace or refund the item at no additional cost.
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4. Prices and Payment
All prices are listed in Swedish Krona (SEK) and include VAT. We offer the option to view and pay in other currencies.
Accepted payment methods:
- American Express (Amex)
- Apple Pay
- Google Pay
- Klarna
- Mastercard
- PayPal
- Shop Pay
- UnionPay
- Visa
We reserve the right to change prices or correct errors without prior notice.
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5. Shipping and Delivery
Shipping:
We offer free shipping on all orders.
Delivery Time:
Delivery typically takes 5–10 business days, depending on your location.
Shipping Areas:
We deliver to Sweden, the EU, and internationally.
Delays:
We are not responsible for delivery delays caused by circumstances beyond our control (e.g., customs delays, transport issues).
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6. Returns and Refunds
Due to the custom nature of our products, we do not accept returns or exchanges unless the product is defective or damaged.
If you need to file a complaint, contact hello@sillystroke.com within 14 days of receiving your order, providing photos and your order number.
We comply with the Swedish Consumer Purchase Act, offering a 3-year warranty for original product defects.
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7. Accuracy of Information
We strive to provide accurate product descriptions, pricing, and availability. However, we do not guarantee that all information on the site is error-free, complete, or current.
We reserve the right to correct any errors or omissions and to update information at any time without prior notice.
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8. Intellectual Property Rights
ll content on this website, including images, designs, text, and graphics, is the property of SillyStroke and is protected by intellectual property laws.
You may not reproduce, distribute, or exploit any part of this site or our products without our written permission.
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9. Privacy Policy
We are committed to protecting your privacy. Your submission of personal information is governed by our Privacy Policy.
We collect the following personal information to process orders:
Name, shipping and billing address
Email address
Payment details (processed securely through third parties)
We only share necessary information with trusted partners like Gelato and payment providers to fulfill your order.
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10. Cookies
We use cookies to improve your browsing experience. By using our site, you consent to our use of cookies. You can manage cookie settings in your browser.
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11. Limitation of Liability
We are not liable for indirect or incidental damages arising from the use of our products or services.
We do not guarantee that our services will be uninterrupted, timely, or error-free.
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12. Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws of Sweden and applicable EU regulations.
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13. Changes to Terms of Service
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and continued use of our website after changes constitutes acceptance of those terms.
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14. Contact Information
For questions or complaints, please contact us at:
SillyStroke
Email: hello@sillystroke.com
Address: Hasselstigen 7, 57337 Tranås, Sweden
